Operations Management Evaluations

Our Operations Management Evaluations address the four key elements required to successfully manage a marina, regardless of size or location. They are:  

MARKETING - Marketing is the driving force to attract customers.

SERVICES - A marina is a hospitality service business, and the level of service provided to meet the customers’ expectations determines the level of success.

OPERATIONS - A marina’s operating policies and procedures must keep pace today’s ever-changing environment and governmental regulations to remain competitive and minimize risk exposure.

FINANCIAL - Access to timely information is critical and can mean the difference between profit and loss.

Our program offers a specific review or a comprehensive operational assesments involving all facets of the business depending upon your needs.

MMS believes that no two marinas or their customer base is exactly the same. We know, however, that common elements do exist among marinas, and that we can successfully draw from our vast knowledge and experiences of the industry to tailor a program for your marina.